FAQ

Frequently Asked Questions

Development

Three Years of development has gone into True built Home, 2600 hours in auto cad work alone was committed in the design process. Every inch of detail has been scrutinized by the advanced use of BIM 3d modeling.

Products

True Built Home of product portfolio includes some of the region’s most popular and widely recognized brands. Moen Plumbing products, Seattle Lighting, Milgard Windows, Weyerhaeuser Lumber, Kwickset Locks, Owens Corning Roofing, Abbey Carpets and Wilson Art Counter Tops. Enjoy widespread brand recognition and a home built with quality.

Internet

The Company's state of the art web site allows the customer to select their home and view it in a 3d modeling environment. Doll house views allow you to see the house without the roof allowing views of the kitchens, living rooms and dining rooms. This is far better than your average black and white drawing. You can also select your choice of upgrades and get the total estimated cost of the home. With our built in calculator you can add your land value and the home price and get the total estimated purchase price. This can empower you with confidence in making a True Built Home you next home for living. If there is a particular view that you want to see, please don’t hesitate to let us know and we’ll do our best to get that view to you in a very short time frame.

Customer service

True Built Home was built on the principle of customer service; our goal is to provide 100% customer satisfaction.

Process

Contact us about your needs. we have many years of home and land package experience and understand the entire scope of planning, financing, the right upgrades and what will build the fastest equity in a home. True Built Home is here to provide you with a partner in the home building process.

Goal

To offer an affordable solution to today's high cost of housing.  We blend the “on your lot” builders’ rock bottom prices with the best finish packages for your home. We want to keep prices affordable while also providing a home that you’ll brag about to your friends, family to everyone.

Company Philosophy

To be the best, we are committed to these simple principles: The customer must be given the best possible service. Superior performance and excellence must be pursued.

How Long Will it Take to Build My Home?

Because our program involves homeowner participation, the answer to this to a great degree depends on the homeowner. When the homeowner follows the instructions he/she receives, and monitors the schedule, the build time will be about 120 days. This can be a bit slower in winter months due to bad weather.

If a homeowner doesn’t follow the schedule, then it can take considerably longer. Here are some examples of two common problems that can slow your project down:

Power: Many homeowners don’t realize that there are two important aspects of getting power to a site: temporary and permanent power (Please read the article on this here)
Both of these take a certain amount of time to get arranged. It is important that you know of important deadlines for each

  1. Temporary Power pole must be installed at the site before we will order the foundation to be poured

  2. Permanent Power must be in place by the time we order sheetrock. For the reasons why, please read the above referenced article.
A homeowner who is ahead of the game will complete their application for permanent power and arrange for the temporary power pole to be installed at the same time they are getting their application for their building permit.
  • Excavation & Backfill: Unfortunately people sometimes underestimate the importance of a good excavator. Many people have a friend or relative who knows how to operate heavy equipment and as a result they think that they can do the work for them and thus save money. However, good excavation involves a lot more that just digging a hole in the ground for a foundation. If the ground is not excavated properly, then it could involve having to get the excavator back out to correct his errors, or having a very sloppy job done. Both of these add time and additional cost to the project. For example, if the ground is not very flat, then when the forms for the footings are put down, concrete can gush out underneath the forms, which results in waste and additional cost for you, the homeowner.
    Experience has also shown that when homeowners hire cheap excavators, it almost invariably results in shoddy workmanship, additional cost and wasted time. True Built Home has a list of excavators that we and our homeowners have previously worked with who know what they’re doing and experience has shown can do the job right.

  • Decks and Flatwork: Any additional decking per your plan, or concrete work, including sidewalks, driveways or steps from the outside or from the garage leading into the house must typically be in place before the house can receive final approval. Your project manager will let you know when these things should be arranged for. By being proactive, you can avoid unnecessary delays.

  • Paint: The homeowner paints the house unless they contract us to do it. If you choose to do it yourself, then we will let you know well in advance so you can arrange for the painting to be done. Once the walls are ready for you to paint we really cannot continue with the trim and finishes until the paint is dry. And the exterior paint must be done before we can order the final inspection (in some cases, your lender may allow you to move in before the exterior painting is done due to weather conditions). So this is another area where, by being proactive, you can avoid unnecessary delays.

Of course, we’re not perfect and we will on occasion make mistakes. However, we do home building for a living and as a result we have a streamlined home construction system that much more often than not is ahead of schedule.

So for these reasons and others, we encourage you to follow the recommendations that your True Built Home representative gives you. If you do, then you can expect your home to be completed in 120 days or less.

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